Sometimes when we are troubleshooting computers, we use remote tools to help us remote into the users computer without being physically there to troubleshoot. The most commonly used remote tool is Teamviewer, but sometimes teamviewer is unable to run because of corrupting a blocked port or virus is blocking the program from running. We can […]
Recently we have users having problems with their outlook, they were unable to receive new email and keep receiving “Local Failure Notice!” This is due to the email being partially corrupted. One way to solve this kind of error is to delete the email profile of the user and resync all the email again. But […]
There is a recent flaw we have discovered when reformatting the latest batch of Dell laptops, they do not have CD roms and sometimes when you reformat the laptop, it sometimes do not have the driver to detach your external usb hard drive or thumbdrive. With no internet drivers, you are unable access the internet […]
If you have forgotten Windows 7 password, and can’t log on your computer, there is a simple solution that allows you to reset Windows 7 password, without having to buy or download any third-party software. All you need the simple code command prompt code: “net user <your_name> <your_new_password>” However you are unable to call for […]
Say for example you are creating a new google email account, you decided that your email will have a dot in between to differentiate your family name from your first name, e.g. sarah.tan@gmail.com. We can tell you this there is no need to put dots. Why? This is because gmail neglects all dots, i.e. if […]
Have you ever encountered emails asking for quotations, and their emails look like this. And often it comes with an attachment pdf, which you will think it is an important Purchase Order or Quotation but when open it like this. Beware! Do not click on “DOWNLOAD NOW”. After careful observation you can see it links […]
