In today's fast-paced world, smartphones are essential to our lives. We store vast data on them, including photos, videos, and documents. Losing this data can be a devastating experience for anyone. In this case study, we will examine a scenario where a customer came to us with a cracked Android phone, hoping to recover their data.

Initial Cause of Mobile Phone Data Loss

The customer had dropped their Samsung S10 phone on the road, causing it to crack. They had taken it to a phone repair shop but were told it was beyond repair. The phone could not boot up, and the customer was concerned about losing their photos, videos, and documents. We suggested data recovery before any repairs, as there is always a risk of data loss during the repair process.

Mobile Phone Data Recovery Process

Our data recovery specialists investigated the phone and found that the PCB shielding had been deformed. This indicates that the chip and other electronic components under the shielding may have cracked or fallen off, failing to boot up. We replaced the motherboard in the hope of booting it up, but unfortunately, this was unsuccessful. However, our data recovery specialist was able to recover the data from the Android phone effectively. The recovered data was transferred to an external hard drive for backup. The customer went through every information and was relieved it had been saved.

Suggestion for Mobile Phone Data Recovery

Suppose your phone has suffered physical damage, and you need to recover your data. In that case, performing data recovery before attempting any repairs is best. There is always a risk of data loss during the repair process. If you require any backup or data recovery services, please approach us.

In conclusion, losing data from a mobile phone can be a stressful experience. Still, with the help of a data recovery specialist, it is often possible to recover lost data. It is always best to seek professional assistance to minimize the risk of data loss during the recovery process.

EHDR, We Leave No Data Behind!

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