One of our anxious Customer had send in a spoiled USB which is unable to be opened by the user and detect by user laptop.

When our data recovery specialist plugs the spoiled thumb drive to a USB port, it will prompt user to format the USB before you can use it and furthermore it is not recognised when we check the thumb drive under the disk management.

Additionally, our data recovery specialist run the spoiled USB thumb drive using Hex Editor for further analysis in order to determine type of failure of the USB thumb drive. Our data recovery specialist have ensure to our customer regard his USB thumb drive is a logical issue as under the data recovery software, the USB thumb drive data mark as UNREADABLESECTOR which indicates the data is completely inaccessible.

Our customer require to our data recovery service to further recover back all his important data under his thumb drive. We have proceed to do physical inspection of the USB thumb drive. Our Data Recovery specialist first dissemble the USB thumb drive components.

After that, our data recovery specialist took out the memory chip that house all the user data, files and folders under the USB thumb drive.

After extracting the chip, we place the memory chip on a data recovery card reader and use a data recovery software to access and read the information about the memory chip.

The process itself will take some time to finish. After scan and read is done. The files can now be detected and recovered accordingly!

After several hour of hard works, our data recovery specialist enable to assist our customers to recover 99% all the important data from his undetectable thumb drive.