USB Thumb Drive / Flash Drive Data Recovery Services
Thumb drives and USB flash drives play a crucial role in our society today, offering significant advantages in terms of storage, convenience, and affordability. These devices have become the preferred choice for data transportation due to their substantial storage capacities, cost-effectiveness, and compact form. In contrast to the past when computers featured floppy disk drives alongside USB ports, modern computers primarily feature USB ports, rendering floppy disks obsolete.
Due to their portable nature, thumb drives are often carried around in pockets or bags. However, this portability can result in data inaccessibility or even damage. This can be extremely disruptive if it contains important documents and files that are not backed up on your PC or laptop. When faced with such situations, get in touch with Ever Higher for our thumb drive data recovery services in Singapore.
Thumb drive or USB flash drive data recovery presents a significant challenge in the current landscape. This complexity arises from manufacturers employing varied standards and producing these devices with relatively short lifespans. These devices are designed to be compact, durable, resistant, and easily transportable for data storage purposes.
At Ever Higher, we provide top-notch thumb drive and USB flash drive data recovery services in Singapore. We understand the critical importance of these portable storage devices in our increasingly digital world. Whether it is accidental data loss, hardware failures, or virus-related issues, we have the experience and advanced tools to tackle a wide range of challenges.
Types of USB thumb drive / flash drive failure:
Software / Logical Failure
Failures can occur when a hard drive becomes inaccessible due to issues not stemming from hardware problems. These issues may involve accidental data overwriting, virus, or malware damage. We categorise these instances as software-level failures, as the data remains present within the hard drive despite the logical malfunction. To retrieve the data – whether that is documents, photos, videos, or files – professional USB flash drive data recovery services are necessary.
Some of the more common symptoms of this type of problem are below:
- Accidental Formatting
- Accidental Delettion
- Virus Attacks
- Windows Prompt to Format Thumb Drive
Hardware / Mechanical or Physical Failure
On the other hand, hardware, mechanical, or physical failures are caused by issues related to the USB thumb drives’ hardware, such as controller malfunctions. In many cases, data can be permanently lost without the intervention of experienced data recovery engineers. When encountering such scenarios, it is important to immediately disconnect the thumb drive and seek assistance from our professional thumb drive data recovery services.
Some of the more common symptoms of this type of problem are below:
- Thumb Drive being undetectable
- Electric Shocks
- Power Surges
- Improper Removal of Thumb Drive
How it works ?
CONSULTATION
Keep Calm! Turn off your computer or storage device to minimise further damage.
Call us at +65-6817 6277 for free consultation.
EVALUATION
Upon receive media, we will analysis it and provide a quotation to you with the types of problems and price within 1 business day.
RECOVERY
Once you approve the fixed quote, we will be sent a data recovery contract to fill out and return. We will start recovery and update job's progress within 3 - 5 business day.
RETURN
We will deliver the recovered data on an encrypted external hard drive.Simple instructions on how to access the recovered data will provided. Your data is back!
Case Study
One of our customers had gotten in touch with us regarding a malfunction in her USB flash drive. She mentioned that the USB drive stopped functioning after being directly ejected from her laptop. The USB flash drive held one year’s worth of hard work for her final year projects, causing her significant anxiety. Thus, she decided to seek a trustworthy data recovery centre to help with the situation.
Troubleshooting the issue: It is important to consider the USB port as a potential source of the problem rather than the USB drive itself. To avoid unnecessary repairs to the USB drive, it is recommended to assess the functionality of the USB port first.
Here are the steps to test the USB port:
- Safely remove the USB drive from the port
- Reboot your computer
- Test the drive again and check if it works properly
Keep in mind that while one port might be experiencing issues, others could be functioning correctly. Therefore, it is advised to try all available USB ports on your computer. If the issue persists, try testing the USB drive on another computer to rule out potential computer-specific problems.
It is also worth noting that in some cases, the installed version of the Windows OS might fail to recognise your USB drive due to limitations related to the USB version.
Indications of physical issues often manifest as error messages or difficulties encountered upon connecting a USB device. Common error messages include prompts like “Please insert Disk into Removable Disk”, “USB Device Not Recognised or Malfunctioned”, “you need to format the disk before using it”, as well as RAW partitions, dead or inert drives, and damaged controller chips or circuit sheets.
When the silver USB connector is broken or if the circuit board is damaged, it disrupts the power supply to the USB device. In such cases, soldering and circuit repair is necessary. However, it is advised not to attempt this repair on your own, as any mistakes could lead to permanent loss of USB access. DIY attempts could significantly reduce the likelihood of successful data recovery, and in some cases, render recovery impossible. Addressing these physical errors requires specialised equipment and expertise. Thus, it is recommended to entrust this task to a professional who can handle the intricacies effectively.
Upon receiving the thumb drive at our data recovery centre, we will proceed with the soldering and circuit repair. Below is an image of the circuit:
After we detach the board, we will use data recovery tools to access the ROM of the USB Flash Drive and repair it:
After several hours of repair, our data recovery specialists managed to recover all the files from the USB flash drive.
The recovery process has resulted in the successful restoration of up to 99% of the data contained within the USB flash drive.